Wednesday, 27 May 2009

Dambisa Moyo - asking tough questions about aid to Africa

My recent post highlighting some of the complexities of travel philanthropy draws, among other sources, on my own direct and indirect experience with a number of tourism development projects. I mention in passing the broader issue of donor funding and aid, but this is where the big stakes lie, with the health, welfare, GDP and future trajectories of entire nations, regions and cities on the agenda. Tourism is a relative latecomer and a minor player on the donor-aid-philanthropy scene.

One of the recent books to receive mainstream attention on the broad topic of aid to Africa is Dead Aid by Dambisa Moyo, a Zambian-born economist and policy wonk with degrees from Harvard and Oxford. She's highly critical of aid programmes, and a supporter of microfinance approaches to investing, but this is glossing a broader and more thorough case that she makes.

The NY Times called her the "Anti-Bono", while the Guardian agrees that she's "asking the right questions" even if they're uncomfortable with all of her answers. A good list of early, authoritative, critical reviews of her book from a number of different perspectives is provided on the Bottom Billion blog, including a rigorous point-counter point from ONE, as well as others from Aid Watch and a "non-ideological" critique from David Roodman at the Centre for Global Development (be sure to read the comments to his post).

Moyo's perspective is one of many, but her credentials, experience and ability to straddle both African and Western cultures make her an authoritative contemporary voice that doesn't fall neatly into Western conventional definitions of liberal and conservative politics or ideology.

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Afrika T

The Guardian - 'Better to visit Soweto than be ignorant'

Britain's newspaper, The Guardian, provides a regular "Letter from Africa" from their Africa correspondent, David Smith. The most recent one concerned a township tour Smith took to Soweto, and provides his conflicted but ultimately encouraging opinion. Once gets a sense of where he's going with the piece from the title ("Awkward insights on the Soweto tourist trail") and subtitle ("Better this uncomfortable intrusion into people's lives than blind ignorance of the many faces of modern Soweto").

I found it a well-written and honest account, and useful for people who might be wrestling with going on a township tour themselves. In the end, not particularly insightful or sophisticated as a critique or as travel writing, but not aspiring to be either. I'm pleased to see it raising the awareness of the topic and related issues among mainstream UK readers as well as the Guardian's global online audience.

My take on township tours is more critical
, but primarily due to the frequent lack of context and the indirect negative effects for communities and tour guides that stem from this category of tours as it exists today. These are industry-side problems, and in spite of my critiques I have to agree with Smith that it is better for tourists to go and see than not to. The industry needs to work harder on providing contextualised community-based cultural tours into Soweto and other communities, which have been formally assessed and accredited as Responsible tours. Then, a better informed traveller can make the choice of which kind of tour to go on.

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Afrika T

Sunday, 24 May 2009

Charity and the Responsible Traveller

Ethically-minded travellers who seek out authentic, local cultural experiences are often moved by those experiences to want to contribute in some way to a local community, project or NGO they visit over and above the commercial tourism transaction of the visit itself. Paying a tour operator, accommodation provider, restaurant, guide and so on in a Fair Trade-style arrangement is good but, for many, insufficient; they want to donate, usually money, but also time, materials (books, paper, computers, etc.) or other resources.

This is a bigger challenge to deal with than it might seem at first glance. It's important for travellers as well as those on the "operator" side of the relationship to take a considered approach to handling charitable donations. The various complexities have been coalescing in recent years under the umbrella term of "Traveller's Philanthropy", and NGO's, conferences and private companies have sprung into existence along the way.

It's important first to be clear about what is meant by the term "Travel Philanthropy" and its close cousin, "Philanthropic Travel". The former is what this essay considers, namely how to best channel the charitable intentions of travellers who visit a destination and have an experience that motivates them to want to give. The latter is a niche market for tour operators, who offer travel experiences with the express purpose of the travellers making charitable contributions. (It's pedantic-sounding, even to me, but the distinction is crucial, and I look forward to the day when we have some terms that aren't so difficult to tell apart.)

So what are some of the challenges of Travel Philanthropy? Charity can bring with it so many troubling unintended consequences that are at risk of distorting or even reversing the initial generous intention of the giver. Just a few examples I’ve seen in my tourism development work of charity’s unintended consequences:
  • Creating, sustaining or increasing dependency on handouts, which is disempowering and undermines the dignity of the recipient
  • Relieving pressure local civil society is placing on governments to deliver services and comply with their constitutional or other legal obligations
  • Undermining the confidence of existing or potential future local leaders by supporting a dependence on outsiders to bring relief
  • Creating a mechanism for distributing patronage and creating local political instability where the ‘haves’ (recipients) develop power over others. Perversely, being needy and worthy of pity can become seen as a path to amassing power, influence and cash.
In addition, almost no charitable organisations are invested in the outcomes of their projects to the degree that the locals are, so the long-term commitment of a programme is always in question: what happens when the donor funds run out or the floods wash the clinic away or the warlords kidnap aid workers instead of villagers? The outsiders go back to their much more comfortable lives and locals remain, now disempowered for lack of their outside assistance. This is even more the case when the conduit to charity is not a well-established NGO but rather a commercial tourism business, and if/when their profitable tourism revenue dries up they aren't going to keep paying the costs of maintaining their people and infrastructure on the ground just to do nice things for the locals for free. Charity is not a long-term development strategy, and can undermine other strategies that work better.

(There is a whole separate discussion about the decades that various NGOs and government agencies have spent grappling with the unintended consequences of charity - or "donor contributions", more commonly - and the lessons learned, horror stories, best practices, etc. Formerly this was an issue largely confined to a narrow, wealthy slice of individual and institutional donors but as tourism has boomed in recent decades it has become more mainstream and therefore an issue for tourism and tourists to deal with as a fairly new phenomenon.)

Also, I am highly sceptical about commercial, for-profit tourism ventures who engage in philanthropy, even at arm's length through a trust or non-profit arm. It is very difficult to tell what is authentic, credible charity and what is just brand white-washing (or green-washing). It is even more difficult to tell whether and when the credible charity is having the desired positive benefits for the recipients even if the intention is all good. And who holds the company liable for the unintended negative effects of their charity? I don't deny the urge, intention and effort to do good for others is there, I just believe the profit motive so muddies the water that it is nearly impossible for an ethically-minded customer to tease these things apart. Unless there is a credible independent credentialing or auditing system (which is a different discussion), these inherent conflicts of interest and the complexity of teasing apart intention from outcome will make the problem persistent.

This is over and above the troubling issue of a company exploiting the idealism and generosity of their customers in order to build their brand and make a profit (of which more in a future posting about volunteer travel).

I also have reservations regarding the traveller/tourist’s motivations to give, whether sub-conscious or otherwise. I include my own motivations, which can be opaque, even (or perhaps specially) to me. Are were-enforcing our own sense of superiority? Or a paternalistic mindset (‘White Man’s Burden’ for the 21st century)? How many tourists who are moved to charity when they visit Africa or Latin America or elsewhere are charitable in their own local communities? (For example, what proportion of affluent American philanthropic travellers gave money to help their own countrymen who suffered and continue to suffer in New Orleans from the failure of the levees during Hurricane Katrina?) What does it say about our motivations if we aren’t charitable at home, if it says anything? And why do so many donors come halfway around the world to give money – most of these projects, NGO’s and companies have websites with other channels for donating. It’s impossible to arm-chair psychoanalyse anyone fairly, but just going through the thought exercise makes me uncomfortable about the motivations of the givers. And, is it OK to just allow outsiders to write a cheque and feel their conscience relieved so they can sleep at night after having seen poor people living horrible lives? Is philanthropic travel creating an industry of guilt-alleviation for rich (mainly) Westerners, and profiting from it along the way?

In spite of these many and varied criticisms, I do believe that it is better to give than not to give, and better still to engage pro-actively with the desires of travellers to give and to make an effort to channel those charitable gifts in some manner. Unstructured or unconsidered giving is even more problematic than what I’ve sketched above. However, I am not yet convinced that we have a handle on how to do this well such that, all things considered, the long-term outcomes are proven to be better than not giving at all.

Organisations like Global Giving, Kiva, JustGive, Philanthropy UK, Travelers' Philanthropy and Travaid are some of the interesting but (to my mind) unproven models that I’m keen to see independently evaluated in a tourism context. I would encourage travellers and tourism organisations (as well as NGO's) to look at these as potential sources of assitance in helping to navigate the complexities of Travel Philanthropy. The Center for Responsible Travel has also published a set of guidelines for responsible giving, also available for download as a PDF. There is also a more generic (i.e., non-travel-specific) guide to giving from Philanthropy UK both online and as a downloadable PDF.



[Note: I first wrote down many of these thoughts as part of a week-long virtual conference on Responsible Tourism from 18-22 May 2009 ("RT Week 2009") and these along with others, as well as many other writers on the issue, can be found as part of a forum discussion on the RT Networking Facebook Group.]

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Afrika T

Tuesday, 19 May 2009

CBT at the coal face - a guest perspective

I was at Indaba recently and could tell that something special was going on around the Open Africa stand. The quality of interaction people were having with the local representatives from some of the community-based tourism (CBT) routes was distinctly different from the schmooze, hype and spin going on at so many other stands. I asked Open Africa's marketing manager, Jolene Groenewald, to share a bit of the inside story:

When attending Indaba, you see a lot of ‘BIG’ things happening, but sometimes there are things that go unseen that to some may seem irrelevant, but to others may be life-changing.

Having some of our local route representatives attend travel shows like the Getaway Show and Indaba has shown us how important these opportunities are. At first, the experience can be a little overwhelming to a route member who has never been too far from home, and certainly does not feel that they have something to offer. But as time goes by and interactions with visitors to the stand and other attendees increase unavoidably, they see traditional clothing, craft and other cultures being marketed and realize, ‘hey, maybe what we have is special’ and a certain change becomes visible – from being a quiet observer, this shy route ambassador starts to promote their area with pride and confidence - and in doing so, learns more about marketing and tourism than one would probably learn in a text book or a course.

Patrick Morata from Blouberg (Seraki Blouberg Route), Limpopo attended the Getaway Show with us last year and the experience increased his confidence in marketing their route. The first few days he was quiet and relied a lot on myself and another representative to handle visitors at the stand. But by the end of the show he was ‘recruiting’ people to our stand and happily explaining what visitors could see and do during their stay at Blouberg.

At Indaba, Lisbeth Makambeni was happy to share about her culture at Indaba, she comes from a village near the Punda Maria Gate of the Kruger National Park in Limpopo, Malumulele, and is currently the chairperson of the Hlanganani Route. Being Shangaan, she explained to visitors that they specialize in ‘traditional things’, cultural dancing, beading, arts and crafts. On the second day of Indaba she showcased an example of their handwork by proudly wearing a traditionally beaded skirt and overcoat.

To us this is a great success and takes us a little closer to realizing our goal as an organization, even if it may be relatively hidden to others.




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Afrika T

Friday, 15 May 2009

Responsible Tourism Week 2009 May 18-22

Thanks to swine flu related travel restrictions, the Responsible Tourism conference in Belize (RTD-III) has been postponed, but the online eco-tourism journal Planeta has rallied to sponsor or catalyse an online conference in the interim.

The format makes it easy to participate, as there are many platforms and media to use, read and contribute to. It's really more of a call for concentrated virtual engagement than a structured, programmatic conference. Will it work? That depends on what one means by "work". It will definitely be better than the void left by a non-RTD-III conference. (Quote for the online conference: "We don't have anything planned, so nothing can go wrong", attributed to Spike Milligan).

Questions proposed for discussion:
  • GFC - What are the best ways to support responsible tourism initiatives during the economic recession?
  • Education - Is there a code of conduct for academics and university tourism programs?
  • CBT - How should community-based tourism operations be evaluated? Are there suggestions for making improvements?
  • Finance - What is Responsible Travel Philanthropy?
  • Hospitality – what constitutes Responsible Hospitality Management?
  • Aviation – Is it possible to fly responsibly?
  • Climate Change - More broadly what is required to be Carbon Responsible?
  • Place - What makes a Destination Responsible?
I'll be keen to see who else picks up the call beyond Planeta (where Ron Mader seems to do a superhuman amount of content production), and at what level of participation above and beyond the ordinary threaded forum discussions that trickle along in places like the aRTyForum, Fringe Ning, Irresponsible Tourism forum, Facebook, and the Transitions Abroad Ning. Twitter will also be used with tweets trackable/searchable via the hashtag #rtweek2009.

These various forums seem to involve a lot of the same people, but I'm hoping to see signs that the product owner/managers (of the sort who are making the RT networking events so successful) are connecting in a meaningful way with the academic/consulting/policy people.

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Afrika T

Wednesday, 13 May 2009

Indaba 2009 Portrait: White Shark Projects

I've been loathe to give publicity to the booming white shark cage diving industry in South Africa. While I also haven't gone out of my way to criticise it either, I just feel conflicted about the practice and so have avoided the subject entirely. However, Fair Trade in Tourism SA (FTTSA) has recently certified their second shark cage diving tour operator and I just had to look a bit deeper.

Helen Turnbull (of Serendipity Africa and FTTSA) was commissioned to do extensive research into the industry and its practitioners as FTTSA wrestled with this issue for the first cage diving applicant, and I cornered her at Indaba 2009 to ask a few questions. She's promised to forward some of the findings from her research, but she did share that she also had reservations about the industry overall when she began the project. After the research, she advises me that she has no reservations about either the first operator, Marine Dynamics Tours, or the second, White Shark Projects, receiving Fair Trade in Tourism certification.

Both operators have strong conservation track records, responsible business practices, etc. And they follow the guidelines derived from the most current scientific research, which indicates no changes in the behaviour or populations of the sharks from these daily cage diving tours. In fact, there may be significant good being done for their conservation and protection by raising the profile and awareness among tourists of sharks as complex organisms, far different from the stereotyped killing machines they're characterised as in popular culture.

I then popped in to the White Shark Projects stand at Indaba to check things out for myself. It was a bit disappointing that they very sold their offering on the thrill factor of the experience, fitting in to the adrenaline tourism end of the industry. For me, that was in conflict with the conservation and stewardship message and at odds with the effort to de-mystify sharks and rehabilitate their reputation. It wasn't bad, just not what I had hoped for. I suppose they know their market and what it takes to reach them - and maybe that just isn't me.

At this point, I remain conflicted. I trust FTTSA regarding these two operators in particular. However, the rest of the industry remains a question mark in my mind, and something just doesn't sit right with me about the chumming and other practices required to ensure a successful viewing. I'm just waiting for the research shoe to drop that this is, after all, having a deleterious effect on sharks and that we've spent years distorting their natural behaviours...but maybe it will never materialise.

If you're keen to do the cage diving thing - as so many thousands of people are every year - then by all means be sure you go with one of the FTTSA-certified operators. It's your best assurance that the minimum harm is being done and that high ethical standards are maintained across the board.

From their website:

Witness the power of the greatest predator on earth with 'White Shark Projects'.

Here, in the heart of the world's Great White Shark mecca we offer a unique diving opportunity for you to witness the wonder of the Great White Shark. These gliding torpedoes of power serve as the focus of White Shark Projects, a renowned global research organisation founded in 1989 and totally dedicated to their conservation.

White Shark Projects takes you on an adrenalin surging adventure experience that will leave you in awe of these magnificent ocean predators.


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Afrika T

Saturday, 9 May 2009

Indaba 2009 Portrait: Open Africa

The good people from Open Africa were at Indaba with a strategically placed stand that impressed me, showcasing primarily their Limpopo and Zambia routes. I was also struck by the quality of the design and materials they're using for brochures, maps, etc. Great to see the professionalism and aesthetic sensibilities not being sacrificed. According to Jolene Groenewald, Open Africa's marketing manager, these materials are being added to their website over then coming days.

She also told me some lovely anecdotes about the members of their community-based tourism routes coming to Indaba to get a sense of how the broader industry works, do some networking, attend some workshops and - hopefully - get some new business. I really like these guys: they get stuck in, get the work started, and stay with it for the long term.


From their website:

Open Africa is a pan-African collaborative movement. The vision is to link the splendours of Africa in a network of job creating conservation-oriented tourism routes from the Cape to Cairo.

So this is about tourism, but not tourism in the ordinary sense. Operated by local people within the framework of a system provided by Open Africa, these routes will take you to places that you will otherwise not see…
  • Authentic places
  • Mostly away from the crowds
  • Where you can reconnect with nature
  • Meet the people in Africa and
  • Share their experiences and stories
The network already has 55 routes in six Southern Africa countries, in which there are 1906 participants employing more than 20 000 people.


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Afrika T

Tourism data announced - not sure why

So it's hard not to feel disappointed when the media briefing leads with a slide saying "Launch...2005" and it's mid-year 2009.

I'm sorely tempted to be hard on DEAT, SAT and Statistics SA for being so lame as to have a press conference to announce 5 year-old data, but that's not really in order. And the spin was to encourage us (the media being briefed) to help explain to the tourism industry why this announcement and the data is such a good thing, but I can't really do that either in good conscience.

The whole thing is a non-event that should not have been done at Indaba.

What was the data being announced? "Tourism Satellite Account" data (TSA). Only economists and policy geeks can help keep from yawning when they hear this. Zzzzz.

Most readers should probably stop reading now and go do something interesting. The desperately bored can continue on...

The TSA is part of the overall set of data collection that the national government does (through Statistics SA) in order to determine, among other things, what GDP is for a given year. The challenge with tourism is that it isn't actually an industry - that is, it doesn't have a formal Standard Industrial Classification (SIC Code). It is comprised of a hodge-podge of slices from accommodation, transportation, services, etc. So, in order to fill in the gaps and complete the picture of the contribution tourism makes to the economy, employment, etc, the government sets up a "satellite" account outside of the normal, standard "national accounts" that are used to measure economic activity (e.g., mining, construction, agriculture, etc.). Still with me?

So, now the government can say, authoritatively, that tourism directly employs more people in South Africa than mining does. And it's the 7th largest sector of the economy.

Woo-hoo.

Most people who care already knew these facts, and sound estimates of these kinds of things have been pretty close to the new, authoritative, data in any case (e.g., WTTC). So, while it's good to have strong data, it isn't actually telling us anything new or insightful. The only real achievement, as far as I can tell, is just improving confidence in the data and a slight degree of accuracy (at the expense of timeliness).

And it actually isn't as useful as it might be - not only because the data if 4 years old. You see, while employment in tourism may exceed that in mining nationally, it doesn't in Limpopo Province. And tourism is much higher than 7th in the Western Cape GGP. So in terms of its value for policy making and planning, it is really very limited.

As a result, because it's so irrelevant to anything but the longest-term macroeconomic planning, the fact that it's 4 years old isn't a big deal. Tourism is about 3% of GDP in 2005 and probably 3% in 2009, plus or minus a few hundreths. Countries only ever update this kind of thing every 3 or 4 years anyway, we were told.

Why was this launched at Tourism Indaba? People who don't understand the data were briefed by people who aren't in the industry on topics that don't really affect them. A recipe for boredom. I'll be shocked if anyone in the media makes even a peep about the TSA. Heck, even Statistics SA calls the launched report a "draft" still. It just isn't news.

Zzzzz.

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Afrika T

Thursday, 7 May 2009

Public Comment Needed on Global Sustainable Tourism Criteria indicators

ALERT: The Global Sustainable Tourism Criteria (GSTC) partnership is working on a set of indicators for measuring the effectiveness of the proposed criteria. Public comment opened a month ago, but closes on 9 May 2009.

Complete their survey here.

Who is GSTC? From their website:

The Global Partnership for Sustainable Tourism Criteria (GSTC Partnership) is a coalition of 32 organizations working together to foster increased understanding of sustainable tourism practices and the adoption of universal sustainable tourism principles.

The Partnership, which was initiated by Rainforest Alliance, the United Nations Environment Programme (UNEP), the United Nations Foundation, and the United Nations World Tourism Organization (UNWTO), launched the Sustainable Tourism Criteria at the World Conservation Congress in October 2008. These criteria will be the minimum standard that any tourism business should aspire to reach in order to protect and sustain the world’s natural and cultural resources while ensuring tourism meets its potential as a tool for poverty alleviation

An important project and partnership to know, engage with and (when opportunity presents itself) contribute to.

There are other mechanisms for participation and contribution as can be found on their website.

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Afrika T

Live coverage of Tourism Indaba 2009

I'll be covering South Africa's big travel trade show, the Tourism Indaba 2009, live blogging from the venue from Saturday 9 May through Monday 11 May. Look for posts here on the latest tourism research, new responsible tourism products and experiences, and other items.

I'm sure the place will be drowning in 2010 soccer hype, and I'll look for the Green Goal 2010 information to come through.

Twitter users can follow me @kurt_a (twitter.com/kurt_a) and the hash tag #indaba09 will be widely used by twittering attendees if you want to keep up on a wider range of news.

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Afrika T

Blogging Hiatus

Gentle Reader,

Some five years into the life of Afrika T, I now find myself unable to keep up with contributions at a level that I and you have come to expect from this blog. Partly this is because of other activities in responsible tourism (see example here, and another here), partly from other projects in sustainability (see examples here and here), and partly for reasons that are more personal.

I am certainly still active online and in responsible travel, so feel free to comment on existing posts here, to follow me on Twitter, and to note what I've been reading online via Delicious. I also hope to return to Afrika T, so am not bringing the blog to a halt, just declaring a hiatus of indefinite duration...

Thank you for your support over the years, and, if you're a newcomer to the site, may it still prove valuable.

Kind regards

Kurt

5 December 2011